What are you playing on? (Steam, Epic Games, Xbox, or PlayStation?)
The fix varies slightly depending on your launcher and operating system:
Press Windows Key + R , type %USERPROFILE%\Documents\Shadow of the Tomb Raider\ , and hit Enter. Open the folder named with your unique Steam ID numbers. Look for files named save1.dat , save2.dat , etc. You will also see backup files like save1.dat.backup .
Before modifying or deleting any system data, create a secure backup of your game saves. Press Windows Key + E to open File Explorer.
If you use OneDrive, it might be automatically moving your Documents folder (where the game saves are located) to the cloud and removing the local copy. This can prevent the game from finding its profile.
The local save file does not match the cloud save, causing a synchronization error.
What are you playing on? (Steam, Epic Games, Xbox, or PlayStation?)
The fix varies slightly depending on your launcher and operating system: shadow of the tomb raider failed to load profile
Press Windows Key + R , type %USERPROFILE%\Documents\Shadow of the Tomb Raider\ , and hit Enter. Open the folder named with your unique Steam ID numbers. Look for files named save1.dat , save2.dat , etc. You will also see backup files like save1.dat.backup . What are you playing on
Before modifying or deleting any system data, create a secure backup of your game saves. Press Windows Key + E to open File Explorer. Look for files named save1
If you use OneDrive, it might be automatically moving your Documents folder (where the game saves are located) to the cloud and removing the local copy. This can prevent the game from finding its profile.
The local save file does not match the cloud save, causing a synchronization error.