|
 |
: PrimoCache licenses are generally perpetual for the licensed hardware and include lifetime free updates and technical support.
: These are treated as separate physical computers and require their own license activation.
After the activation is successful, you must restart your computer to activate the driver. Important Tips Regarding License Keys
| Common Issue | Possible Cause | How to Fix | | :--- | :--- | :--- | | | The key file does not match your computer's Product ID, or the file is corrupted. | Ensure you sent the correct Product ID to support when requesting the file. The key file is tightly bound to your specific PC hardware ID. Re-download the file. | | Key File Not Downloading | Browser settings may block .key file downloads. | Try right-clicking the download link and selecting "Save target as..." (or "Save link as...") to manually save the .key file. | | Activation Lost After Hardware Change | PrimoCache licenses are often tied to specific hardware (like a motherboard). Replacing major components can invalidate the key. | Contact Romex Software support directly via email. Provide your license or activation details and explain the hardware change. They can assist in resetting the license. | | Trial Key Doesn't Work | The extended trial key has expired or is for an older, incompatible version. | Use the built-in free trial period or purchase a license. Public trial key files are no longer provided for modern versions. |
If you are seeing an (like "trial expired" even after activation)
: PrimoCache licenses are generally perpetual for the licensed hardware and include lifetime free updates and technical support.
: These are treated as separate physical computers and require their own license activation. primocache license key file
After the activation is successful, you must restart your computer to activate the driver. Important Tips Regarding License Keys : PrimoCache licenses are generally perpetual for the
| Common Issue | Possible Cause | How to Fix | | :--- | :--- | :--- | | | The key file does not match your computer's Product ID, or the file is corrupted. | Ensure you sent the correct Product ID to support when requesting the file. The key file is tightly bound to your specific PC hardware ID. Re-download the file. | | Key File Not Downloading | Browser settings may block .key file downloads. | Try right-clicking the download link and selecting "Save target as..." (or "Save link as...") to manually save the .key file. | | Activation Lost After Hardware Change | PrimoCache licenses are often tied to specific hardware (like a motherboard). Replacing major components can invalidate the key. | Contact Romex Software support directly via email. Provide your license or activation details and explain the hardware change. They can assist in resetting the license. | | Trial Key Doesn't Work | The extended trial key has expired or is for an older, incompatible version. | Use the built-in free trial period or purchase a license. Public trial key files are no longer provided for modern versions. | Important Tips Regarding License Keys | Common Issue
If you are seeing an (like "trial expired" even after activation)
