Ensure the mouse is plugged directly into a USB port on your motherboard (rear of the PC) rather than a USB hub, which can cause power fluctuations 1.2.5 .
Programmable Gaming Mouse: A Comprehensive Guide | Lenovo US T-wolf V9 Mouse Software
Ensure you downloaded the software specifically labeled for the model, as using drivers meant for the V6 or V10 models will result in detection failure. Settings Don't Save After Closing Ensure the mouse is plugged directly into a