: If you have both integrated and dedicated graphics, ensure Ansys is forced to use the high-performance card (e.g., via the NVIDIA Control Panel).
The simulation exceeded available system RAM, causing a memory overflow.
The message AnsysWBU.exe encountered a problem. A diagnostic file has been written is an error that appears when the ANSYS Workbench executable crashes unexpectedly. The diagnostic file is a "dump" file ( .dmp ) that contains a snapshot of the program's memory at the time of the crash. This file is created to assist with debugging. The error can occur during various operations, such as meshing, solving, opening a model, or even starting the software. : If you have both integrated and dedicated
Does this happen with or just one specific file? What graphics card model does your system use?
Check that (or higher) is enabled in "Windows Features." 4. Hardware Acceleration & Workspace Reset A diagnostic file has been written is an
Locate the folder corresponding to your version (e.g., v232 for 2023 R2).
Incompatible gaming-class architectures or missing professional graphics processor priorities. The error can occur during various operations, such
Introduction The ANSYS Workbench executable (ansyswbuexe) is the graphical front end that coordinates project files, launches solvers and tools, and manages the Workbench process. When it crashes or aborts unexpectedly, modern versions present a generic dialog indicating an error and that a diagnostic file was written (often to a temporary or Workbench folder). Because the message is terse, users need a structured approach to diagnose and resolve root causes that range from corrupted user files and license/server issues to GPU/driver conflicts and OS-level permission or antivirus interference.