A: Officially, the stated OS list includes Windows 7, 8, and 10 only. However, many users have successfully used the device on Windows 11 by installing patched drivers or running the Windows 10 driver in compatibility mode. The reader itself is compatible with Windows (the manufacturer states “Windows” in general terms), but driver updates for the very latest OS version are not guaranteed.

Locate the device (it may appear as an "Unknown Device" or under "Biometric Devices" with a yellow warning triangle). Right-click the device and choose .

For modern systems (Windows 10/11), there is no separate "patched" driver file. Instead, updates are delivered via: