Try a hard reset (hold volume + tune knobs). If that fails, disconnect the negative battery terminal for 10 minutes, then reconnect. If still black, the update failed catastrophically—contact your dealership’s service department.
Insert the USB into your vehicle’s port with the ignition in or while the engine is idling. Uconnect Software Version 18.45.01
If the update hangs on a specific unit for more than 20 minutes, the download file might be corrupted. Turn off the vehicle, re-download the file, use a different USB drive, and try again. Try a hard reset (hold volume + tune knobs)
✅ Install it. Your Uconnect will thank you. then reconnect. If still black