Based on ALPS datasheets for devices around the 10013 series (circa 2013–2018):
net stop wuauserv net stop cryptSvc net stop bits net stop msiserver Use code with caution.
If you encounter this device ID in Device Manager with a yellow exclamation, do not search for "ALPS 10013 driver" on third-party sites. Instead, run Windows Update and check your OEM’s support page for the latest "ALPS Input Device" or "Precision Touchpad" driver dated 2021 or later.
Some users have reported encountering a Blue Screen of Death (BSOD) error related to the hidclass.sys file. This error is often triggered by a corrupted, incomplete, or conflicting driver installation.
Windows Update replaces your laptop manufacturer's customized driver with a generic Alps version.
