: Restart your PC and enter the BIOS. Ensure that USB 3.0 Support or xHCI Mode is set to Enabled .

Your USB mouse or keyboard might temporarily stop responding if they are connected to that specific controller.

: Go to the HP Software and Driver Downloads page and enter your serial number for the relevant host controller files.

USB devices randomly disconnect and reconnect.

Ultimate Guide to USB xHCI Compliant Host Controller Drivers on Windows 10 (64-bit)