. While Microsoft has discontinued the product and no longer provides direct downloads, it remains functional for those who still have the installation files. Dynamics Community Key Features Contact & Account Management
This functionality transformed BCM from a single-user tool into a team-based CRM system. Employees across an office could access the same customer data, ensuring everyone had up-to-date information on leads, accounts, and ongoing sales opportunities.
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Once installed, BCM effectively created a second set of folders inside the Outlook navigation pane. It looked like this:
Ensure you download the correct bit-version (x86 for 32-bit Office; x64 for 64-bit Office) from your Microsoft Volume Licensing Service Center (VLSC) or authorized account portal. Step 2: Install the Software Close Microsoft Outlook 2013 completely. Run the downloaded executable file as an Administrator.