If your download only contains a folder of loose files ( .inf , .sys ), install it manually:

Depending on your chip, use these official sources instead of third-party "driver update" sites: PL2303 issues (Prolific USB to Serial Drivers) Win 11

Modern operating systems (Windows 10/11, macOS, Linux) do not natively recognize proprietary USB interface chipsets. The driver acts as a translator, telling your OS exactly how to send and receive data through the AWM device.

Open and right-click your unrecognized AWM USB device. Select Update driver . Choose Browse my computer for drivers .

Complete failure of the hardware to power on or recognize inputs Step 1: Identify Your Hardware Chipset