If you are locked out of the local interface but the DVR is connected to your network, you can try resetting via the CMS (Central Management System) software.
Some models allow you to download a firmware file from portentum.com, save it to a USB drive, and boot the DVR with it to trigger a factory reset.
Resetting your Provision DVR password can be a straightforward process if you follow the correct steps. By preparing in advance, using the web interface or DVR menu, or performing a hard reset, you should be able to regain access to your DVR. If you're still experiencing issues, don't hesitate to reach out to Provision support or consult the user manual.
If there are pins/pads: Use a paperclip or flathead screwdriver to bridge the connection between the two metal pads.