If the time on the dial doesn't match the internal time or the hands look "off," you may need to perform an All-Reset.
Disclaimer: This guide is for informational purposes. Always refer to the official Citizen manual for your specific caliber number engraved on the case back. citizen eco drive gn-4w-s-12g manual
If you need the exact Citizen document:
Citizen categorizes its online instruction databases entirely by the watch's (composed of one letter followed by three digits, such as E812, E660, or B877) rather than the GN-4W-S stamp. Citizen Gn 4ws 12g - eBay If the time on the dial doesn't match