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Hospitality staff, tour guides, travel agents, airline crews. Task-Based Communication Skills

Overall, Maria's story demonstrates the value of the "Welcome English for the Travel and Tourism Industry" audio CD in helping tourism professionals improve their English skills and provide exceptional customer service to tourists. Hospitality staff, tour guides, travel agents, airline crews

Guest arrives 3 hours before check-in time. Room is not ready. airline crews. Task-Based Communication Skills Overall

Listen to a sentence, pause the audio, and repeat it aloud. Mimic the intonation and stress of the speaker to sound more natural. pause the audio