Cutting power or uploading a corrupt file during a firmware upgrade will destroy the router's bootloader. Always use a wired Ethernet cable—never upgrade over Wi-Fi.

After the update, your router will be reset to factory defaults and will not have your ISP's specific settings. You will need to:

Search the "Support" or "Downloads" section for device firmware.

Most FiberHome HG6243C units are supplied directly by Internet Service Providers (ISPs). Many ISPs use custom, locked firmware. Flashing generic or unapproved firmware may permanently disconnect you from your provider's network.

If you have an enterprise account or your router was purchased independently: